Frequently Asked Questions

We hope you have found all the information you need to book a training course at QE Training Academy or enquire about venue hire. Please see some Frequently Asked Questions that may assist you before your visit/booking/hire:

1. Will I have access to Wi-Fi?
Yes! Free Wi-Fi is available to all course participants and visiting groups.
2. Can I travel by train to reduce my carbon footprint/how do I get to the venue?
Yes, you can reach us by train! Please click here for more information on transport and directions.
3. Is lunch provided?

Light refreshments are provided on arrival, mid-morning and mid-afternoon. For full day a buffet lunch is provided.

Please ensure you have submitted any dietary requirements, no later than 2 working days before your course starts, or 5 working days for group bookings/venue hire.

4. Do you have air conditioning?
Yes! Please note, in a busy training room it can be difficult to achieve a consensus on room temperature, so even on a warm day, please do bring a layer if you feel the cold!
5. Do you cater for different languages or learning needs?
Yes! We endeavour to minimise any possible barriers to learning, please inform us of any need and any known strategies that can support your progress and achievement. Please click here for more information.
6. Is smoking permitted?
We are a non-smoking site; this includes our car park.
7. Venue Hire - Can I specify the times for breaks and lunch?
Yes! When you enquire about venue hire you will be assigned a dedicated host who will liaise with you to plan the logistics and timings that work best for you.
8. Venue Hire - Do you provide administration and/or IT technical support?
Yes! When you enquire about venue hire you will be assigned a dedicated host who will liaise with you to as to your administrative and technical requirements to ensure everything from handouts to.

Submit An Enquiry

If you need any more information, please complete the enquiry form below and a member of our team will get back to you soon.

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